Privacy Policy
PACIFIC ATLAS | VEHICLE EXPORT
Effective Date: October 16, 2026
1. Introduction
At Pacific Atlas, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, contact us, or use our vehicle sourcing and international export services. By using our website, you acknowledge that you have been provided with this policy. Where required by law, we obtain consent before collecting, using, or disclosing personal information.
2. Information We Collect
We may collect your name, email address, phone number, country or location, vehicle preferences, purchase requirements, shipping destination, delivery details, information provided through contact forms, email or WhatsApp, and transaction or payment-related information where applicable. Our website may also collect IP addresses, browser and device information, pages visited, and general usage data. We limit collection to what is reasonably necessary for our activities.
3. How We Use Your Information
We use information to respond to inquiries; source vehicles; prepare quotations; coordinate purchases, export, shipping and delivery; prepare documentation; provide customer support; improve our website and services; maintain records; comply with legal obligations; and send marketing communications only where permitted by law. We will not use information for unrelated purposes without additional consent or another lawful basis.
4. Sharing of Personal Information
We do not sell or rent customer personal information. We may share necessary details with vehicle dealers and suppliers, shipping companies, freight forwarders, customs brokers, export providers, payment processors, financial institutions, website hosting and technology providers, and authorities when legally required. We limit disclosures to necessary information and take reasonable steps to ensure service providers protect it.
5. International Transactions and Data Transfers
Because Pacific Atlas provides international vehicle export services, information may be processed or shared outside Canada with logistics providers, customs authorities, or other relevant parties. Information outside Canada may be subject to local laws. We take reasonable steps to protect information transferred internationally.
6. Cookies and Analytics
Our website may use cookies or similar technologies to support functionality, understand traffic and visitor interactions, remember preferences, and identify technical issues. Visitors may manage cookies through browser settings or website controls where available. Non-essential tracking will be used in accordance with applicable consent requirements.
7. Data Security
We take reasonable administrative, technical, and organizational steps to guard against unauthorized access, disclosure, alteration, loss, or misuse. Access is limited to authorized personnel and providers with a legitimate need. No electronic storage or transmission method is completely secure.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purposes collected, legal requirements, dispute resolution, and business records. When no longer required, information is securely deleted, destroyed, or anonymized, subject to legal retention obligations.
9. Your Privacy Rights
Subject to applicable law, you may request access to or correction of personal information, withdraw consent for certain uses (subject to legal or contractual limits), ask how your information is handled, or raise privacy concerns. Contact us below; we will respond in accordance with applicable law.
10. Third-Party Websites
Our website may link to independently operated vehicle marketplaces, logistics providers, and social media sites. We are not responsible for their privacy practices. Review their privacy policies before sharing information.
11. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children for marketing or commercial purposes. If we learn that information was collected without appropriate authorization, we will take reasonable steps to delete it unless legally required to retain it.
12. Marketing Communications
We may send updates about available vehicles, company news, and export services where permitted by applicable law and with any required consent. Recipients may opt out using the unsubscribe method provided or by contacting us.
13. Changes to This Policy
We may revise this policy as our services, technology, practices, or legal requirements change. Revisions will be posted here with a new effective date. We will provide further notice or seek consent where required.
14. Contact Information
For questions, concerns, or requests about this policy, contact our Privacy Officer:
Pacific Atlas — Vehicle Sourcing & International Export
British Columbia, Canada
Email: info@pacificatlas.ca
Phone: +1 (778) 776-4041